Our Reception Team serve as a crucial connection between patients and the practice, acting as the first point of contact for general inquiries. They can provide basic information about services and test results, and direct you to the appropriate person based on your health issue or question. Receptionists handle the majority of appointment bookings with GPs and nurses. Additionally, they perform vital tasks such as issuing repeat prescriptions, managing prescription inquiries, processing financial claims, handling patient records, and conducting searches and practice audits. |