Welcome to Pontprennau Medical Centre
Patient Parking Survey
We are currently reviewing the patient parking at Pontprennau Medical Centre. If you have time please could you fill out the short survey to give us your thoughts -https://forms.office.com/r/k0PnZZPrR3
With the lifting of government COVID regulations there is no longer a requirement to wear masks in healthcare settings. However, there will still be some exceptions to this.
If you are COVID positive, please do not enter the surgery until you have been advised to do so either by a clinician or a member of the reception team. You will also still be required to wear a face mask whilst in the surgery.
If you are attending the practice due to respiratory problems e.g., cough we would appreciate you wearing a face mask whilst in the practice for staff and patient safety.
Staff at the practice will continue to wear face masks for patient safety. If you would like to do the same, please ask at reception and the staff will be happy to provide you with one.
Many thanks for your patience and support.
We would like to make patients aware that if you call the practice on a smartphone we do advise that you should end the call and redial instead of using the call back function as you may not be added in the queue.
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 16/11/2022)